WE ARE HIRING!
We are looking for a RETAIL MANAGER and a PATTERN ASSISTANT.
See below job descriptions.
POSITION #1
PART TIME PATTERN ASSISTANT
DETAILS OF POSITION:
We are looking for someone to assist with general pattern processing. Tasks include cutting out of graded sets of cardboard patterns, marking of patterns, making buttonhole and pressing markers. The position might evolve into some actual pattern making and tweaking of existing patterns if Barry judges you fit for the task.
Must have pattern making experience and be reliable, positive, precise, accurate, meticulous and organised.
Part time on an hourly basis. Approximately 10h/week or more depending on skills.
Start date: As soon as possible.
REQUIREMENTS:
- Must have pattern making experience.
- Must have profound understanding of garment construction.
- Must have good scissor skills.
- Must have references.
TO APPLY:
- Send your CV to contact@alexandrahojer.com
POSITION #2
FULL TIME RETAIL MANAGER
DETAILS OF POSITION:
We are looking for an enthusiastic, friendly, organised and positive person to manage our Bree Street store in Cape Town. You need to identify with our brands, be passionate about retail, sales and thoughtful, unique shopping experiences. You will often be the only person responsible for the daily running of the store. Administrative responsibilities will include daily stock control, updating and maintaining of the websites and online stores, and the planning and coordinating of weekly newsletter and social media. We need someone who is willing to take on this responsibility wholeheartedly and go above and beyond for the success of our store and business. Must be well spoken with excellent communication and writing skills.
Please only apply if you are serious about building a lasting relationship with us and our customers.
Full time position – 08:45 – 17:30 every weekday (some Saturdays and public holidays)
Salary R18000 – R25000+ (Salary calculated basic plus commission after 3 months of training)
Start date: 7 April 2024 – slightly flexible.
REQUIREMENTS:
- Minimum 3 years retail management and sales experience
- POS system knowledge (ideally lightspeed / vend)
- Mac literate
- Instagram savvy
- Experience with Photoshop / Mailchimp / wordpress a huge plus
- Must be flexible for retail hours – available some Saturdays and holidays
- Must be well spoken with excellent communication and writing skills
- Must have references
TO APPLY:
- Send your CV and answers to the questions below to contact@alexandrahojer.com
- The questions:
- Why do you think you are the right person for this role?
- Are you currently employed? Provide details if yes?
- After having read through the below General, Daily, Weekly and Monthly duties please tell us your 5 strongest and 5 weakest points?
- Provide at least 2 references.
RETAIL MANAGER JOB DESCRIPTION
General Responsibilities:
- To offer exceptional customer service, ensuring that all possible sales are made across all platforms including in-store, online and instagram.
- Liaise with customers and colleagues to identify and resolve urgent issues.
- Dealing with customer queries and complaints.
- Visual merchandising.
- Overseeing stock control and pricing.
- Scheduling store rosters.
- Social media content coordination – taking photos of store and studio, lining up weekly posts and captions for Instagram.
- Weekly newsletter coordination and preparation.
- Recruiting, training and appraising staff.
Daily Duties:
- Opening and closing the store.
- Ensuring that the store is clean, tidy and well merchandised.
- Ensure that card machines, POS and websites are running smoothly.
- Ensure that all garments are displayed neatly and sold items replenished.
- Handle any customer request, queries or complaints.
- Daily release of instagram posts.
- Regularly check email, phone, WhatsApp and Instagram messages throughout the day.
- Assist all customers and ensure they are satisfied with the items chosen.
- Communicate with management and studio regarding any requests made throughout the day.
- Record details of exchanges and returns.
- Cash up – Count money in register, make certain that all card machine transactions correspond with the pos record. Once sales have corresponded with system close POS.
Weekly Duties:
- Prediction of weekly store targets.
- Planning and coordinating of social media content.
- Planning and coordinating of weekly newsletter.
- Weekly communication with other staff and management on progress of store and performance.
- Weekly update to management on stock levels and customer requests.
Monthly duties:
- Stock take.
- Prepare Staff schedules.
- Monthly reports: calculate monthly turnover for store.
- Studio and casual staff hours calculation, reports made and sent to management for timeous payment.
- Plan in store promotions and campaigns for upcoming months.
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