STORE MANAGER – LISBON

We are looking for a store manager to lead our Lisbon store.

This is first and foremost a selling role. The right person leads by example on the floor every single day, sets the standard through their own performance and understands that the best managers in independent retail are its best salespeople. Someone who connects with people easily and genuinely, who loves styling and selling and brings proven experience to both. The kind of person who reads a room the moment they walk into it and knows exactly what to do next.

Deep product knowledge is central to how we sell, and the right person speaks about quality, fit and how something is made with real conviction. Every person who walks through the door is an opportunity for a genuine conversation, and closing well comes from truly believing in what you are selling.

Beyond the floor, this person builds lasting client relationships, maintains a client book with care and leads a small team with clarity and warmth, holding full responsibility for the space, the numbers and the experience without needing to be asked.

This role requires leadership, commercial maturity and the ability to run a location independently while maintaining the highest standards.

Key responsibilities

· Selling with conviction and leading by example on the floor every day.
· Owning the client experience from arrival through styling, product storytelling and closing.
· Building and maintaining a client book and nurturing relationships between visits.
· Leading and developing a small team with consistency and care.
· Holding the visual identity of the space including window displays, floor layout and seasonal presentation.
· Managing scheduling, opening and closing procedures, stock care and stockroom order.
· Reporting clearly to the founders and feeding back client and sales insight.
· Coordinating with our Cape Town store on operational and administrative matters.

What we are looking for

· Proven experience leading a retail team in a premium or design-led environment.
· An exceptional personal sales track record and the ability to develop that in others.
· Absolute fluency in both English and Portuguese, spoken and written, is essential.
· Full operational ownership with no need for prompting.
· A long term mindset and genuine alignment with the brand.
· Legal right to work in Portugal.

Hours and structure

· Full time position.
· Five days per week.
· Standard store hours 10:45 to 19:00.
· Weekly hours aligned with the 40 hour working week.

Position

Full time, based in Lisbon. Salary and commission structure aligned with experience and discussed at interview. Long term commitment essential.

Please send your CV and a short note on your experience and what makes you the right fit for this role and this brand.

RETAIL ASSISTANT – LISBON

We are looking for an experienced retail professional to join our Lisbon store.

Our space on Rua de São Bento is intimate and client focused. We value presence, discretion, product knowledge and genuine connection. Retail for us is thoughtful service, initiative and building lasting relationships.

We work with natural fabrics and considered silhouettes, and we care deeply about how each piece is made. The way we present and speak about our garments matters. Styling, product storytelling and care are central to how we sell.

This role requires maturity, sales confidence and the ability to work independently while maintaining high standards.

Key responsibilities

· Welcoming and guiding clients with confidence and sensitivity.
· Styling clients and speaking knowledgeably about fit, fabric and how each piece is made.
· Closing sales with professionalism and integrity.
· Maintaining impeccable store presentation and atmosphere.
· Managing opening and closing procedures with discipline.
· Receiving, organising and caring for stock.
· Supporting inventory counts and stockroom order.
· Communicating clearly with management regarding sales and store needs.

What we are looking for

· Proven experience in retail or the service industry.
· Absolute fluency in both English and Portuguese, spoken and written, is essential.
· Confidence in client interaction and closing sales.
· Experience in goal oriented environments will be valued.
· Strong sense of responsibility and attention to detail.
· Ability to work independently and take ownership.
· Long term mindset.
· Legal right to work in Portugal.

Hours and structure

· Full time position.
· Five days per week.
· Standard store hours 10:45 to 19:00.
· Weekly hours aligned with the 40 hour working week.

Position

Full time, based in Lisbon. Salary and commission structure aligned with experience and discussed at interview. Long term commitment essential.

Please only apply if your experience, availability and approach genuinely align with the role and our brands.

RETAIL ASSISTANT – CAPE TOWN

We are looking for a confident, sales-driven Retail Assistant to join our Cape Town store and bring genuine energy, sharp instincts and high standards to the floor every day.

This is a client facing role that requires real sales ability, a strong eye for detail and presentation, and the natural confidence to engage with people and guide them through a considered purchase.

Key responsibilities

· Welcoming clients warmly and engaging them with genuine confidence and presence.
· Guiding clients through the store and styling them with an understanding of fit, fabric, proportion and silhouette.
· Leading conversations toward a sale in a way that feels natural, considered and never forced.
· Recommending complementary pieces and building complete looks that feel personal to each client.
· Maintaining the highest standards of floor presentation, including rails, mannequins, displays and general store upkeep.
· Processing sales accurately and working confidently within our point of sale system.
· Handling client communication in store and online with clear, professional written correspondence.
· Supporting the wider store and studio team across daily operations.

What we are looking for

· Genuine sales ability and real confidence with people.
· Strong experience in retail, hospitality or a client facing service environment.
· A sharp eye for visual detail and store presentation, with the instinct to maintain standards without being prompted.
· A background in or genuine curiosity about considered, slow fashion and design.
· Someone who can work independently, take ownership of the floor and hold a high standard throughout a full day.
· Accurate, organised and attentive, with strong written communication skills.
· Comfortable with point of sale systems and light administrative tasks.

Position

Full time, permanent, based in Cape Town. Schedule follows a rolling pattern of two weeks Monday to Friday, two weeks Tuesday to Saturday. Salary is aligned with experience and skill.

Please only apply if your experience, availability and approach genuinely align with the role and our brands.